Managing my business
Verifying details
- What if my account is blocked?
- I need to verify my source of funds
- Why is my business information being requested again?
- Why is Revolut asking me to provide information about the nature of my business activity?
- Why is Revolut asking for an operating address, if I have provided a registered address?
- Why is Revolut asking me to provide information about my shareholders?
Expenses
- What are Expenses?
- How do I set up Expenses?
- How do Expenses work?
- Where can I find Expenses in the app?
- How do I approve an expense?
- What does request refund mean?
- How do I edit the expense details if I made a mistake?
- Can I download a copy of all my expenses?
- How can I download the receipts attached to an expense?
- Can I disable Expenses?
- Can I change the type of information required for an expense?
- Why did I receive notifications about expenses that are missing info?
- Can I add out-of-pocket expenses?
- How do I attach a receipt to an expense?
- What does the status on my uploaded document mean?
- Why is my document not matched to an expense?
- How do I categorise an expense?
- I cannot find a suitable category or tax rate for my expense
- Can I add tracking categories or tags to my expenses?
- What is an active Expense user?
- How can I disable a team member's access to Expenses?
- Why do I not see some transactions in Expenses?
- How much am I charged for using Expenses?
- How do I sync expenses with Xero?
- Why are my expenses not syncing to Xero?
- What can I do if I am missing a receipt for my expense?
- Can I forward my receipts?
- I forwarded receipts but they don't appear in the app?
- Can I submit expenses on the mobile and web app?
- Why did I receive notifications about reviewing expenses?
- Can I disable the notifications?
- Do I need to provide information for all my expenses?
Security and Personal Data
- Is my money protected?
- Is my private information safe?
- How do I avoid account fraud?
- What personal data do I need to submit to use Revolut?
- How do I get Revolut to stop contacting me?
- What if I want Revolut to erase all my data?
- How long will Revolut store my data for?
- Why do I have to enter a code every time I log in?
- My phone has been lost or stolen
- Why have I not received a confirmation code?
- What can I do if I'm not receiving the sms confirmation code?
- What if I forget the login details of my Revolut Business account?
- How can I change my password?
- Why am I unable to reset my password?
- I forgot passcode
- What does Revolut use my data for?
- Who is a PEP?
- What is Money Laundering?
- How to make AML and CTF effective?
- What is fraud?
- How can I control my gambling?
- What is Terrorism Financing?
- I received an email from Revolut Business, but I didn’t sign up.
- I need to contact Revolut Business Support team about my account
- Any other security tips?
- Can Revolut Business provide me with either stamped or signed documents?
- What is the legal basis for the review on my account?
- How can I opt out from your marketing communications?
Brexit migration
- When will my IBAN change?
- What will happen if I have incoming payments during the migration?
- How will I find out about the IBAN change?
- Why do I still have a GB IBAN?
- Can I get the new IBAN now?
- I don't wish to change IBAN. Can I keep the old one?
- We need to keep GB IBAN for direct debits, can it stay the same?
- Will transfers be affected by me having a different IBAN?
- How will Brexit impact the security of my account?
- Where can I find the new T&C?
- What is the new bank address and name?
- Is it possible to stay with the UK entity?
- Which bank will my funds be kept in after the migration?
- Will my personal account be affected by Brexit too?
- Why are you asking me for documents again?
- I've uploaded everything, what else do you need?
- I am waiting for my documents to be reviewed, how long will it take?
- Notarisation of documents
- What is an Apostille?
- Why do we need Apostille?
- Why do I need a notary when I have a document issued by the government?
- How do I proceed with uploading documents?
- Will the migration require any action from me?
- What kind of information or documents I may be asked for?