Как можем да ви помогнем?

Получете необходимите отговори за всички проблеми или въпроси, които може да имате. Нашият Помощен център е тук, за да ви осигури поддръжка и решения.

Why are my expenses not syncing to Xero?

Approved expenses will be automatically synced to Xero. But if the expense data is not syncing to Xero, check the following:

1. Revolut Business is linked to your Xero account

2. Bank feeds sync is enabled

3. The bank accounts from which you make card or bank payments are synced

4. Expense sync is enabled

5. Expenses have been approved

If the expense data is still not syncing,

  • Go to Expenses -> Completed tab on the web app
  • Click on Export and select desired filters
  • Click on Export to Xero (to manually restart the sync of any unsynced expenses)

You can also try reconnecting Xero integration itself:

  • Go to Xero app in the Hub
  • Click on the Settings icon in the top right
  • Select "Disconnect"
  • Then, in the Hub select Xero app
  • Click "Get", you'll be redirected to Xero page to complete the integration

Note: only expenses that were made after the Xero expenses sync was enabled will be synced to Xero.