Difficulty with SMS or email confirmation
Email verification not working
If you have not received the email with the confirmation link, here are a few things you can do:
- Delete all recent Revolut emails
- Make sure you're using the Revolut Business mobile app (black icon), not Revolut personal (white icon)
- Check your spam folder
- Add our domain '[email protected]' to your 'safe senders' list
- Request and open the reset link in the same device and browser
Not receiving our SMS code?
- Update the app in the App Store or Google Play Store
- If you don't receive a code after 1 minute, click 'resend'
- Quit the app and try again after a short while
- If you're travelling abroad, check if you have data roaming activated on your device
- You may want to contact your communications provider
- Restart your device and clear browser cookies
- Check you have the right phone number saved
If none of the above work, delete and re-install your Revolut Business app.