Need a hand?

Just pop your question below to get an answer.

How to make sure my crypto transfer works

Revolut is designed to complete most transfers immediately, with 95% of transactions completed within 1 minute. Only 4% of transactions require additional checks, which usually take 3 hours or less. For less than 1% of transactions, we may require more information.

Withdraw crypto successfully

It's important to carefully check all the information you enter to avoid potential losses. Make sure:

  • The receiving address was pasted correctly into Revolut
  • You are withdrawing on the same network that the receiving wallet is using

If we detect a potential scam or fraud during a withdrawal, we trigger additional questions to raise your awareness and protect you from potential loss. Always answer carefully and remain vigilant.

If further information is requested

We'll send you a notification and display in-app banners if we need additional information on a transaction. Tap the notification to see exactly what's required from you. For example, a bank statement that shows proof of funds may be required so we can ensure the source of the payment is genuine.