What do I do if a direct debit on my account is incorrect?
Please reach out to your merchant to confirm if they've debited you correctly.
If they have and you're still seeing issues, please chat to us and let our support agents know what happened.
To dispute a direct debit, check article here.
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General
- What cards do you offer?
- How many cards can I have?
- How do I order new card?
- When will I receive my card?
- How can I check my card details (PIN/CVC/expiry date)?
- What billing address should I use for card payments?
- What is 3DS and how do I authorise payments with it?
- How do I set up Apple/Google Pay?
- What currencies does my card support?
- Can I label/name my cards?