How can we help?

PersonalBusiness
  • Verifying details
  • Viewing my account statements
  • Users and Employees
  • Expenses
  • Payroll
  • FX Forwards
  • Profile and Settings
  • Security and Personal Data
  • Brexit migration
  • For Business Users
  • Managing my business

FX Forwards

  • What is FX forwards?
  • Who is FX Forwards for?
  • How do I apply for FX Forwards?
  • How do I book an FX Forward contract?
  • What currencies can I book FX Forwards in?
  • Why are some forwards “available for exchange” and others “upcoming”?
  • Why is the FX Forward rate better or worse than the current rate?
  • Why is the flexible forward rate different from the fixed forward rate?
  • Can I request more if I’ve reached my monthly exchange limit allowance?
  • The reason for my FX transaction is not listed as “allowed”. Can I still book a forward?
  • If I use my forward on the weekend, will the 0.5% markup still apply?
  • Why was I charged a fee for cancelling my FX Forward contract?
  • Why was I charged a fee for using FX Forward?