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© Revolut Ltd 2023

If you would like to find out more about which Revolut entity you receive services from, or if you have any other questions, please reach out to us via the in-app chat in the Revolut app. Revolut Ltd (No. 08804411) is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 900562). Registered address: 7 Westferry Circus, Canary Wharf, London, England, E14 4HD. Insurance related-products are arranged by Revolut Travel Ltd which is authorised by the Financial Conduct Authority to undertake insurance distribution activities (FCA No: 780586) and by Revolut Ltd, an Appointed Representative of Revolut Travel Ltd in relation to insurance distribution activities. Trading and investment products are provided by Revolut Trading Ltd (No. 832790) is wholly owned subsidiary of Revolut Ltd and is an appointed representative of Resolution Compliance Ltd which is authorised and regulated by the Financial Conduct Authority.

We are also registered with the Financial Conduct Authority to offer cryptocurrency services under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017.

Revolut's commodities service is not regulated by the FCA.

Money Transfer: <a href="https://www.revolut.com/money-transfer/send-money-to-india/">Send money to India</a> | <a href="https://www.revolut.com/money-transfer/send-money-to-the-usa/">Send money to the USA</a> | <a href="https://www.revolut.com/money-transfer/send-money-to-canada/">Send money to Canada</a> | <a href="https://www.revolut.com/money-transfer/send-money-to-australia/">Send money to Australia</a> | <a href="https://www.revolut.com/money-transfer/send-money-to-nigeria/">Send money to Nigeria</a> | <a href="https://www.revolut.com/money-transfer/send-money-to-sri-lanka/">Send money to Sri Lanka</a> | <a href="https://www.revolut.com/money-transfer/send-money-to-poland/">Send money to Poland</a> | <a href="https://www.revolut.com/money-transfer/send-money-to-the-uae/">Send money to the UAE</a>
 
Exchange Rates: <a href="https://www.revolut.com/currency-converter/convert-gbp-to-usd-exchange-rate/">Transfer GBP to USD</a> | <a href="https://www.revolut.com/currency-converter/convert-gbp-to-inr-exchange-rate/">Transfer GBP to INR</a> | <a href="https://www.revolut.com/currency-converter/convert-gbp-to-eur-exchange-rate/">Transfer GBP to EUR</a> | <a href="https://www.revolut.com/currency-converter/convert-usd-to-gbp-exchange-rate/">Transfer USD to GBP</a> | <a href="https://www.revolut.com/currency-converter/convert-inr-to-gbp-exchange-rate/">Transfer INR to GBP</a> | <a href="https://www.revolut.com/currency-converter/convert-eur-to-gbp-exchange-rate/">Transfer EUR to GBP</a> | <a href="https://www.revolut.com/currency-converter/convert-cad-to-gbp-exchange-rate/">Transfer CAD to GBP</a> | <a href="https://www.revolut.com/currency-converter/convert-aud-to-gbp-exchange-rate/">Transfer AUD to GBP</a>
 
<a href="https://www.revolut.com/en-US/money-transfer/">Revolut USA</a> | <a href="https://www.revolut.com/es-ES/money-transfer/">Revolut Spain</a> | <a href="https://www.revolut.com/en-AU/money-transfer/">Revolut Australia</a> | <a href="https://www.revolut.com/en-SG/money-transfer/">Revolut Singapore</a> | <a href="https://www.revolut.com/ru-EE/money-transfer/">Revolut Estonia</a>

To access your Revolut Business account <a href="https://business.revolut.com/settings" rel="noopener noreferrer" target="_blank">Settings</a> page:<ul><li>From the web: click on your account name in the top left corner</li><li>On the mobile app: head to Home and tap on your profile in the top left corner</li></ul>In Settings page, you can:<ul><li><a href="https://business.revolut.com/help-centre/topic/setting-up-an-account/multi-business-accounts/how-can-i-link-an-additional-revolut-business-account" rel="noopener noreferrer" target="_blank">Switch or link</a> another Revolut Business accounts</li><li>Check your allowance and <a href="https://business.revolut.com/plan/subscriptions" rel="noopener noreferrer" target="_blank">billing</a> plan</li><li>Go to <a href="https://business.revolut.com/help-centre" rel="noopener noreferrer" target="_blank">Help</a> for helpful articles and support</li><li>Edit your <a href="https://business.revolut.com/settings/personal-profile" rel="noopener noreferrer" target="_blank">personal</a>, <a href="https://business.revolut.com/settings/business-profile" rel="noopener noreferrer" target="_blank">business</a> and merchant profiles</li><li>Download <a href="https://business.revolut.com/settings/statements" rel="noopener noreferrer" target="_blank">statements</a> and other documents</li><li>Connect to <a href="https://business.revolut.com/help-centre/topic/merchant-accounts/plug-ins-api" rel="noopener noreferrer" target="_blank">Merchant</a> and/or <a href="revolut-business://app/faq?key=question.using-revolut-business-api" rel="noopener noreferrer" target="_blank">Business API</a></li><li>Select your account location settings: language and timezone</li><li>Change your web <a href="https://business.revolut.com/settings/change-password" rel="noopener noreferrer" target="_blank">password</a></li><li>Review Privacy policy and Terms &amp; Conditions</li><li><a href="https://business.revolut.com/account-termination" rel="noopener noreferrer" target="_blank">Close</a> your Business account</li></ul>...and much more. Take a look! We'll be adding more features soon.

Managing my business

Profile and Settings

Where can I find Revolut Business account settings?

To change any details about your business or about your personal profile, you'll need to raise a request or start a chat with our support team in-app, which you can do directly from your business profile <a href="https://business.revolut.com/business-profile" rel="noopener noreferrer" target="_blank">here</a>. Please find relevant articles linked below if you want to update the following business details:<ul><li>Business <a href="https://revolut.com/app-business-form/ea919dfd-f5cc-4c4f-b43b-8d08dc7be164" rel="noopener noreferrer" target="_blank">name</a></li><li>Business<a href="https://revolut.com/app-business-form/b69816ac-bcc7-40e7-a5e8-1a775bf2cbcc" rel="noopener noreferrer" target="_blank"> registered address</a> or <a href="https://revolut.com/app-business-form/b69816ac-bcc7-40e7-a5e8-1a775bf2cbcc" rel="noopener noreferrer" target="_blank">operating address</a></li><li>Information about the <a href="https://revolut.com/app-business-form/c2ba5eb2-9b4f-4294-90f2-a155fbba15b5" rel="noopener noreferrer" target="_blank">nature of your business</a></li></ul>To change other details, please <a href="https://revolut.com/app-business-form/ddcbc190-a7ef-487e-b073-7c658706a468" rel="noopener noreferrer" target="_blank">contact</a> our support team for more information. See this <a href="revolut-business://app/faq?key=question.editing-my-personal-profile" rel="noopener noreferrer" target="_blank">article</a> if you're looking to change your account's personal details.

How to change details in my Business profile?

Once you've provided us with your personal information (date of birth, email address, home address, nationality and, relative to your country, your personal code and a document to verify your identity) you won’t be able to change those details unless requested. Change your:<ul><li><a href="https://revolut.com/app-business-form/b4f0b802-b46d-4c05-8c3e-23184522e93a" rel="noopener noreferrer" target="_blank">Phone number</a> as soon as your account becomes active</li><li><a href="https://revolut.com/app-business-form/b69816ac-bcc7-40e7-a5e8-1a775bf2cbcc" rel="noopener noreferrer" target="_blank">Home address</a></li><li><a href="https://revolut.com/app-business-form/c121c286-3ce7-4060-adc2-de34ab3f9a63" rel="noopener noreferrer" target="_blank">Email address</a></li><li><a href="https://revolut.com/app-business-form/ea919dfd-f5cc-4c4f-b43b-8d08dc7be164" rel="noopener noreferrer" target="_blank">Name</a></li><li><a href="https://revolut.com/app-business-form/15580e04-0f4c-4916-87cc-fff8cb537c29" rel="noopener noreferrer" target="_blank">Renew your ID document</a></li></ul>If you need to change any of your other personal details, please raise a Business Support request <a href="https://revolut.com/app-business-form/8fced1da-99fc-4449-b934-6468d70de5d5" rel="noopener noreferrer" target="_blank">here</a>. Please be sure to have the document you provided initially for identity verification during the onboarding process on hand.To edit your business profile details, see article <a href="revolut-business://app/faq?key=question.editing-my-personal-profile" rel="noopener noreferrer" target="_blank">here</a>.

Editing my personal profile

If you would like to change your account email address, please complete a <a href="https://revolut.com/app-business-form/c121c286-3ce7-4060-adc2-de34ab3f9a63" rel="noopener noreferrer" target="_blank">request here</a> or go to the in-app chat and our support team will be happy to help you.We recommend that each team member request an email change for themselves. But, the business account owner/admin can request to change details on behalf of a team member if needed. Individual team members can only request to change their own emails.Please be sure to have your ID document on hand – as an extra layer of security. This should be the same document you used for identity verification when you activated your profile.

How to change an email address for my Revolut Business account?

You can also change your phone number via the mobile app. To do so:<ul><li>Open your Dashboard from the R tab in-app</li><li>Go to Settings located at the top left of the screen</li><li>Select 'Personal profile'</li><li>Tap your phone number to edit it</li></ul><h4>Can't change the phone number yourself?</h4>If you don't have access to your old number, can't change your phone number, or you wish to change a phone number for your team member, please fill in this <a href="https://revolut.com/app-business-form/b4f0b802-b46d-4c05-8c3e-23184522e93a" rel="noopener noreferrer" target="_blank">request</a> and our support team will assist you.

How to change my phone number?

To update any address, please complete this <a href="https://revolut.com/app-business-form/b69816ac-bcc7-40e7-a5e8-1a775bf2cbcc" rel="noopener noreferrer" target="_blank">request here</a> and our support team will assist you with it. Currently, it is not possible to change the address from your side directly.

How can I change the address? (personal, business operational/registered)

<ul><li>Go to <a href="https://business.revolut.com/settings" rel="noopener noreferrer" target="_blank">Settings</a> from your profile by clicking the top left corner</li><li>Click <a href="https://business.revolut.com/settings/change-password" rel="noopener noreferrer" target="_blank">Change Password</a></li></ul>If you don't get an email or it's not working, check our <a href="https://www.revolut.com/business/help/managing-my-business/profile-and-settings/why-am-i-unable-to-reset-my-password" rel="noopener noreferrer" target="_blank">FAQ</a>.

How can I change my password?

From your mobile app:<ul><li>Open Home tab</li><li>Go to your Settings from your profile by clicking the top left corner</li><li>In the security section, click Change my passcode</li><li>Follow the on-screen instructions from there.</li></ul>Can't log in to the app?<ul><li>Open Revolut Business mobile app (black icon)</li><li>Tap 'Forgot your passcode?'</li><li>Enter your email address and continue</li><li>You must open the email on the same device to reset your passcode.</li></ul>If you have any problems, reinstall your mobile app, try again, or check&nbsp;<a href="https://www.revolut.com/business/help/managing-my-business/profile-and-settings/why-am-i-unable-to-reset-my-password" rel="noopener noreferrer" target="_blank">this article</a>.To reset your web password, go to our <a href="https://www.revolut.com/business/help/managing-my-business/profile-and-settings/how-can-i-change-my-password" rel="noopener noreferrer" target="_blank">password</a> help page.

How can I change my passcode?

If you’ve attempted to reset your <a href="https://www.revolut.com/business/help/managing-my-business/profile-and-settings/how-can-i-change-my-password" rel="noopener noreferrer" target="_blank">password</a> (web login) or <a href="https://www.revolut.com/business/help/managing-my-business/profile-and-settings/how-can-i-change-my-passcode" rel="noopener noreferrer" target="_blank">passcode</a> (mobile app login) but you haven’t received an email with the reset link:<ul><li>If you're on the mobile app, make sure it's for Revolut Business (black icon).</li><li>Check your spam folder.</li><li>Add our domain ‘no-reply@revolut.com’ to your ‘safe senders’ list.</li><li>Request and open the reset link in the same device and browser.</li></ul>If you’re still experiencing issues, please contact our Revolut Business Support team: go to <a href="https://business.revolut.com/settings" rel="noopener noreferrer" target="_blank">Settings</a> → <a href="https://business.revolut.com/help-centre" rel="noopener noreferrer" target="_blank">Help</a> page and scroll down to chat requests. If you can't log in, click <a href="https://business.revolut.com/forgot-password" rel="noopener noreferrer" target="_blank">here</a> and then click 'Contact us' (you'll be asked to fill in some information).

I can't reset my password / passcode

The “Total balance” that appears either on your <a href="https://business.revolut.com/overview" rel="noopener noreferrer" target="_blank">Home</a> tab on the web interface, or in the mobile app on the first icon on the left side, is the sum of all the funds in all the currencies that you currently have in your account. The currency shown will be your <a href="revolut-business://app/faq?key=question.is-there-a-way-to-change-my-base-currency" rel="noopener noreferrer" target="_blank">base currency</a>.If you are not the account owner or if you do not have the <a href=" revolut-business://app/faq?key=question.setting-permissions" rel="noopener noreferrer" target="_blank">permissions</a> to view or manage the account, you will not be able to see this.

What is my total balance?

If you need to terminate your account, you can follow steps on website or mobile app:<ul><li>Go to <a href="https://business.revolut.com/settings" rel="noopener noreferrer" target="_blank">Settings</a> (from profile at the top left corner)</li><li>Scroll to the bottom and click <a href="https://business.revolut.com/account-termination" rel="noopener noreferrer" target="_blank">Close account</a></li><li>Choose a motive for account termination</li><li>Your account will be closed instantly</li></ul>If you are not able to close the account yourself, feel free to get in touch with our Revolut Business <a href="https://revolut.com/app-business-form/603c7c5b-c93c-45d4-bea4-ee6b53a94efc?authRequired=true" rel="noopener noreferrer" target="_blank">support</a> teamPlease remember:<ul><li>Clear the account of all its funds first</li><li>Check that there are no pending transactions</li><li>If you reach out to our team, you'll need to be able to refer to the document that you provided us for identity verification while in the onboarding process</li><li>Your account must be on a 'Free' plan. If you're on a paid plan, change your subscription in '<a href="https://business.revolut.com/plan/subscriptions" rel="noopener noreferrer" target="_blank">Billing</a>' page</li><li>You must pay 49 GBP (or equivalent currency) for any free metal card issued within the last 3 months (see <a href="revolut-business://app/faq?key=question.what-are-metal-cards-and-how-do-i-get-one" rel="noopener noreferrer" target="_blank">here</a>).</li></ul>Only the account owner have the right to ask for account closure.Note: in certain specific situations we may not be able to close your account straight away.

How do I close my account?

Unfortunately, there is no way to change your base currency, as it is linked to the country of registration of your company. However, you can change your default billing account <a href="revolut-business://app/faq?key=question.what-if-i-have-negative-account-balances" rel="noopener noreferrer" target="_blank">here</a>.

Is there a way to change my base currency?

<h4>Why did I receive this?</h4>You received this email because your personal information has been updated, which could cause a security issue if you didn't initiate this update.<h4>What should I do next?</h4>If you were the one who updated your personal information, you don't need to do anything.Otherwise, you should update your <a href="https://business.revolut.com/help-centre/topic/managing-my-business/profile-and-settings/how-can-I-change-my-password" rel="noopener noreferrer" target="_blank">password</a> and <a href="https://business.revolut.com/help-centre/topic/managing-my-business/profile-and-settings/how-can-i-change-my-passcode" rel="noopener noreferrer" target="_blank">passcode</a>, and let us know about it via <a href="https://revolut.com/app-business-form/f44589d5-3fc3-474d-b378-9ff07b97e680" rel="noopener noreferrer" target="_blank">chat</a> as soon as possible.

How can we help?