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I can't log in on my mobile app

Log in for the first time on a mobile device

  1. Download the Revolut Business mobile app on Apple or Android (with the black background and white 'R', not the personal app)
  2. Open the Business app and tap 'Log in'
  3. Enter the email address and password associated with your Business account. You may be asked for a quick selfie
  4. You'll receive an email to verify your login — open that email on the same device and follow the instructions there
  5. Set up a new passcode 

If you're prompted for a passcode, but you don't remember setting one up, select 'Forgot your passcode?' and follow the steps.

I don't remember my passcode

  1. Open your Revolut Business mobile app (with the black background and white 'R', not the personal app)
  2. Tap 'Log in'
  3. Enter the email address associated with your Business account and select 'Forgot your passcode?'
  4. You'll be asked for a quick selfie and sent an email with instructions to reset your passcode
  5. Open the email on the same device and follow the instructions. If you don't have access to the email on this device, select 'I don't have email on this device', and follow the instructions
  6. Create a new passcode 

I've lost access to my email

  1. Open your Revolut Business mobile app (with the black background and white 'R', not the personal app)
  2. Tap 'Log in'
  3. Select 'Lost access to my email'
  4. Enter the email address associated with your Business account
  5. Enter your passcode. If you've forgotten it, select 'Forgot your passcode?' 
  6. Verify your identity with a quick selfie

I'm still having issues

Try the following: 

  • Uninstall and reinstall the Revolut Business app to ensure it's up-to-date with the latest version
  • Clear the app's cache and cookies in your mobile settings to fix minor login issues
  • Make sure your device has coverage for receiving verification codes. To learn more, see this FAQ