How can we help?

Get the answers you need for any issues or questions you may have. Our Help center is here to provide support and solutions for you.

Why am I asked to prove my business activity if I've just opened an account?

During your application process, you selected that you "don't have a document, website or online profile" and you only started trading less than 3 months ago, so you could provide the information later.

Please take the following steps:

Our team will review your information as soon as we receive it. Please provide the requested information as soon as possible – if we don’t receive the necessary information within 21 days of your request, your account may be partially restricted.

Find out more about such requests here.