How much does it cost to accept card payments?
We'll charge a processing fee for each successful card payment. This fee varies depending on the country the card was issued from and the type of card the customer uses to make the payment.
There are two main types of cards — consumer cards, issued for personal use, or commercial cards, issued for a business account. For more details, see our Pricing page.
There are 3 types of fees which apply to each payment:
Online payments
- UK Visa and Mastercard consumer cards: 1% + £0.20
- UK American Express consumer cards: 1.7% + £0.20
- Non-UK Consumer Cards and all commercial cards: 2.8% + £0.20
In-person (physical card) payments
- UK Visa and Mastercard consumer cards: 0.8% + £0.02
- UK American Express consumer cards: 1.7% + £0.02
- Non-UK consumer cards and all commercial cards: 2.6% + £0.02
Example of fees
A customer is paying the amount of £100 online using a UK Visa consumer card. You will be charged 1% of £100 (equalling £1), plus £0.20. This equals a total fee of £1.20.
We also offer custom plans to suit your specific business needs. Speak to our Sales team to learn more.
To see how much you've been charged for a particular payment, go to 'Merchant' on the main menu and click on the specific payment in the Payments section. Then check the full details on that payment, including any applicable fees.