How do I connect the POS printer?
This guide covers the printer Star TSP100 IV sold in the Revolut Shops. It connects to Revolut POS and Revolut Register over wifi, Bluetooth, USB, or Ethernet.
Connect over wifi
This is the recommended set up: - Connect the printer to your wifi network using the Star Quick Setup Utility, available from the Star website - Select your printer, enter your network name and password, and keep your device near the printer until a diagnosis receipt prints
In Revolut POS: - Go to ‘More’, select ‘Hardware’, select ‘Printers’, and tap ‘Scan’ - Select your printer and tap ‘Enable printer’ The connection works when the diagnosis receipt prints ‘Successful’ with an IP address.
Other ways to connect
You can also connect the printer over Bluetooth in the Revolut POS app on iOS, or with a USB or Ethernet cable.
If the printer does not appear
The printer only supports 2.4 GHz wifi networks. Check the printer is on the same network as your device, then scan again.
If you change router or the printer will not join the network, hold the reset button while powering the printer on to restore its network settings, then set it up again. Learn to reset the connection in the Star Initialize Communication Settings guide.
Find more troubleshooters in the Star Troubleshooting page.