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Topics
Business · Merchant payments · Revolut Terminal · Setting up the Revolut Terminal

I'm having issues with my Revolut Terminal

You might have issues using your Revolut Terminal for several reasons. Refer to the Set up guide for a detailed overview.

Common issues and how to fix them

  • You don't have an active Merchant account — check if you have any requests in-app
  • You have to complete your identity verification — check if you have any requests in-app
  • You don't have enough permissions granted to use the Revolut Terminal — ask your account admin for help
  • Your Revolut Terminal is out of battery — connect the charger
  • Your terminal's internet connection is unstable. Without an active connection, you won't be able to take payments