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Business · Transfers · Scheduled transfers and Direct Debits

My Direct Debit was declined

Potential reasons why your Direct Debit was declined

  • Insufficient funds: make sure your account has enough balance
  • Incorrect account details: double-check the account details used or given to the merchant
  • Account under review: outbound Direct Debits may be blocked
  • Unsupported country: set up Direct Debits only in your Revolut account’s registered country

For SEPA B2B Direct Debits, if there is no matching mandate uploaded in your account, the payment will be declined.

How to pay after a Direct Debit payment was declined

Once a payment is declined, the merchant may attempt to collect the payment again a few days later. We recommend contacting the merchant directly to arrange a new payment.