What is a trusted recipient and how can I 'un-trust' one?
When you pay a recipient for the first time, we add them to a list of counterparties that you know, and automatically consider them 'trusted recipients.' So, in subsequent transactions, payments to this recipient won't need two-factor authentication, except when transfers exceed certain limits.
To un-trust a recipient:
- Go to the 'Payments' tab
- Select the counterparty, or click 'See all' and search for the counterparty
- On the selected counterparty's profile, click on their account details
- Disable 'Trust this recipient'
Once you've untrusted a recipient, payments to them will always require two-factor authentication. You can enable the 'trusted recipient' setting again at any time.