How do I get an update on my existing claim?
Revolut doesn't have access to your claim and can't confirm your eligibility for cover, so you’ll need to contact the provider directly to check up on an existing claim.
This product is only available to Titan members. Learn more about Titan.
Insurance support in the Revolut app
If you need to get help with your insurance through our Revolut app, follow these steps:
- Tap your profile picture in the top left corner
- Select 'Help' to access our Help Centre
- Select the topic you want help with
- If you can't find the information you're looking for in the help articles, scroll down to the bottom and tap 'Chat with us'
If you have an ongoing claim with Chubb
You can contact their customer support via:
- Claims portal: Chubb Claims portal
- Phone: +44 (0)203 964 3004 (9:00–17:00, Mon–Fri)
- E-mail: revolutclaims@ie.sedgwick.com
- Post: Revolut Travel Insurance Claims Team, Chubb European Group SE, PO BOX 1086, Belfast BT1 9ES