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How Work Phone plans are charged and renewed

The first month is prorated to align with the business billing date. Future renewals are charged at the beginning of each billing period.

Plans for multiple team members may be collected through one aggregate business payment, with invoice details showing the relevant subscriptions and charges.

Failed payments

If a renewal payment cannot be collected, the business is notified and should add funds to the relevant pocket.

There is no incoming-calls-only grace period. If a negative balance is not repaid within one month, the Work Phone line is removed.

The business can't close its account while Work Phone fees remain unpaid.

Invoices

Open the 'Work Phone' or 'Mobile section' in the Revolut Business app, select the relevant plan or billing area and view the invoice or payment history.

Invoices may include plan charges, fees and add-ons. The exact presentation depends on the Business billing experience.