Need a hand?

This flow occurs at the point of sale when a merchant initiates a transaction with the pre-authorisation setting turned on.

• Enter the transaction value on the keypad and tap 'Checkout'.
• Choose your checkout method by selecting 'Pre-Authorise'
• Select 'Credit/debit card'. The app will then process the hold with the card issuer.
• Once approved, a confirmation screen will appear showing the transaction details.

If the customer decides they want to pay the full amount immediately instead of placing a hold, you can change the operation type at checkout. Tap 'Checkout options' and select 'Pay'.