Need a hand?

You can download a billing statement for your paid plan charge if you require a document for it, but you can't download an invoice, as it's tax-exempt.

However, you can download an invoice for your expenses charge as it's subject to VAT. Downloading invoices is only possible 24 hours after your account is charged.

• Go to 'Settings'. From web, click the cog in the top-right corner. In the app, tap your profile icon in the top-left corner
• Go to 'Billing & plan'
• Select 'Documents' to access the current billing cycle, or 'View history' and select the period to access documents from previous billing cycles

Use this link to change your plan.