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Why have my custom images for my payments page been rejected?

You can upload a cover image to your payments page to add your branding to Payment Links.

Here are a few guidelines to consider:

  • You'll need to upload images in either png or jpg formats.
  • We recommend a maximum width of 128 pixels for images.

Our system will also review your cover image to confirm it is appropriate. We consider an image inappropriate if it displays or refers to one of the following:

  • Hate symbols
  • Images depicting violence in any form
  • Sexually explicit and objectifying content
  • Drugs and other illicit substances
  • Homophobia, transphobia, or discrimination against the LGBTQ+ community
  • Ableism
  • Trademarks logos not associated with your brand or company
  • Direct or indirect references to a company not associated with your brand or company
  • Direct or indirect reference to Prohibited and restricted industries/business models for a Merchant account

When uploading a logo or cover image you agree to our Terms & Conditions.