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Business · Account, plans and billing · Referrals · Steps not completed for receiving the reward

Referral step 'Order a physical card' is not completed

If the 'Order a physical card' step is incomplete in your app's Active referrals section, it may be because the referee:

  • hasn't ordered a card yet
  • ordered a card, but then cancelled it

Referees have until the campaign deadline to order a physical card. Read more about campaign conditions in this article.