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Business · Transfers · Scheduled transfers and Direct Debits

My Direct Debit was declined

Potential reasons for Direct Debit decline:

  • Insufficient funds in your account — make sure you have available funds in the respective account
  • Incorrect account details used by the merchant — we won't be able to provide any notifications for this failure reason
  • Unsupported type of Direct Debit set up by the merchant — we support Direct Debit Core and SEPA Direct Debit B2B schemes