Χρειάζεστε βοήθεια;

Απλά στείλτε την ερώτησή σας παρακάτω για να λάβετε απάντηση.

Περισσότερη βοήθεια για μεταφορές μεταξύ πελατών της Revolut

I sent money to the wrong Revolut account

Transfers between Revolut customers are almost always instant. If you sent money to the wrong Revolut customer, you'll need to ask the recipient to return the money.

Transfer was a fraud or scam

  1. Immediately end all communication with the fraudster or scammer
  2. Select the transfer in your transactions list
  3. Tap 'Get help'
  4. Tap 'Report this transfer as fraud' and follow the instructions

I'm unable to send money to another Revolut customer

Check your profile to make sure your account is verified and unrestricted and ask the recipient to do the same, as this may be the problem.

The other Revolut customer may be hidden from search or have the 'Payment with friends' option turned off. To send money without difficulty, you can also try to send the recipient a payment link from the 'Payments' tab.

Block or report another Revolut customer

You can block another Revolut customer at any time. That customer will then be unable to send you messages, send or receive money from you, or add you to Groups.

How to block or report:

  1. Go to 'Payments' on the bottom menu
  2. Search and select the Revolut customer
  3. Tap their profile icon in the top-right corner
  4. Tap 'Block' or 'Block and report'

If you choose to block the person, you can follow these steps again to unblock the person.