Auto deposits
How to set up auto-deposits
You can set up auto-deposits in your local currency with a saved card, once it has been added to your account for more than 30 days. You can't use credit cards for auto-deposits.
To set up an auto-deposit:
- From your home screen, tap 'Add money'
- Tap 'Change'
- Tap the info icon next to a saved card
- Tap 'Add money automatically' (the option won't appear if there's no eligible card available)
- Choose the minimum balance to trigger the deposit and how much should be added
- Tap 'Save'
If you're already using a card eligible for auto deposits, just tap on the circular blue icon next to 'Add money securely' and skip steps 2,3, and 4 above.
How to manage auto-deposits
- From your home screen, tap 'Add money'
- Tap 'Change'
- Tap the info icon next to a saved card
- Tap 'Adjust auto deposit'
- Change the settings or select 'Delete' to deactivate auto-deposits
Help with auto-deposits
Deposit is pending, failed, or reverted
If your deposit is pending, failed, or reverted, simply tap the deposit in your Transactions for more details.
Auto-deposit didn't trigger
If your auto-deposit didn't trigger, check if it's still active and set up as expected. Keep in mind, if your base currency balance falls below the auto-deposit threshold after an internal transfer — such as exchanging currencies or adding money to a Pocket — this won't trigger your auto-deposit.
Expired card
If your card is expired, you'll need to delete the card and re-add the card, then wait 30 days before you're able to set up an auto-deposit with the new card details.