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How do I make a trip or event cancellation protection claim?

Trip & event cancellation protection is available for Revolut Ultra plan customers only.

To make a claim for trip or event cancellation go to Lifestyle → Insure → Trip/Event Cancellation → Get Help → Make a claim.

You'll be requested to provide a number of relevant documents, such as:

  • Original receipt from the retailer.
  • Proof that you requested the cancellation.

If you cancel for a specific reason, you'll need to provide documents to prove that reason (like a police report in case of theft) as part of the claim process.

This is just an overview of the insurance policy conditions.

You can access the full version of Terms & Conditions by going to Lifestyle → Insure → select a type → All Documents.

You can find information required to make a claim by visiting our FAQ.