Why haven’t I received my referral reward?
You can earn rewards for up to 5 invitees for each Referrals campaign. To qualify for a reward, your invitees must complete all the required steps within the deadline. If an invitee fails to complete the steps by the deadline, they won't be eligible for a reward in the next campaign.
Potential reasons you haven't received your reward
- Your invitee didn't complete all required steps before the deadline
- Your invitee had a Revolut account before
- Your invitee didn't use your unique invite link to sign up for Revolut. If this happened, you won't see them on your invitee list in the invites section
- One or more required steps completed by your invitee didn't meet the requirements described in this FAQ
See exact requirements for the active campaign
In your Revolut app:
- Tap the profile icon in the top-left corner
- Select 'Invite friends' to view the details of the relevant Referrals campaign
If you've just completed the required steps, please allow a few days for us to process and pay the reward to the person who invited you. The reward for your referrer will be paid automatically within 3–5 business days once we determine that all requirements have been met.
If your reward wasn't granted, and you believe all the steps were completed correctly and there's been a mistake, hit 'Chat with us', and we'll look into it for you.