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Why was my transfer sent via an intermediary bank?

What is an intermediary bank?

An intermediary (or correspondent) bank acts as a middle payment processing party for international payments when Revolut and the recipient's bank don't have a direct commercial relationship. The intermediary bank connects the two entities to successfully complete the payment.

What does this mean in terms of transfer time?

We provide an Estimated Delivery Time (EDT) which we always aim to meet. The EDT we provide already factors in any intermediary bank steps. This is designed to help ensure your payment arrives on time, and tracking is available via the outbound transfer status tool.

What does this mean in terms of potential fees?

The impact of fees depends on the transfer type:

  • SWIFT Transfers: the recipient's bank might deduct a processing fee. This fee is charged by the other banks involved, not by us
  • Other international transfers: for these, all fees are upfront and visible to you, so there are no surprise deductions

At the time of initiation of transfer, we provide you with an option to cover all intermediary fees upfront. More details about covering intermediary bank fee upfront are available in this FAQ.