What is BPAY and how can I use it?
BPAY is a convenient and secure way to make bill payments in Australia.
How to make a BPAY payment
- Go to the ‘Transfers’ section
- Click ‘Send Money’
- Select ‘New’ to add a new recipient
- Select BPAY type of recipient
- Enter the Biller code, reference number, and optional label and tap ‘Continue’
- Choose the transfer amount
- Review the transfer and 'Send'
How to schedule a BPAY payment
When making a payment to a biller, select a start date and repeat cycle.
You can't schedule a BPAY transfer if the biller is using a Variable Reference Number, which is unique for every bill payment.
Most common reasons for BPAY errors
- Biller code not valid: check if the biller code is accurate, or contact the biller
- Amount not valid: check if the amount is accurate, or contact the biller
- Request is invalid: check the biller code and reference number is accurate
- Reference number not valid: check if the reference number is accurate, or contact the biller
- Payment date is incorrect: contact the biller