Why is my Merchant account balance in negative?
A negative balance in your Merchant account can happen if you don't have funds in your Merchant account and a dispute is raised by one of your customers.
You can avoid having a negative balance by:
- Responding to chargebacks promptly to try and resolve them as early as possible
- Adding funds to your Revolut Business pocket
- Reducing your chances of a chargeback by following the guidance in this FAQ