Cancel a transaction on the Revolut Terminal
You can cancel a transaction by pressing 'X' on the payment screen on the terminal.
If cancellation is no longer possible, you can issue a full or partial refund to the customer. To do so:
- Go to 'Orders' and select 'Paid'
- Tap the order you want to refund
- Tap 'Refund'
- Enter your device passcode
- To issue a partial refund, enter a lower amount
- Confirm by tapping 'Refund'