Need a hand?

As an AUSTRAC-regulated Australian Deposit-taking Institution (ADI), the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 requires us to understand where your funds come from. This helps protect you and all our customers from fraud and financial crime.

If we need additional information about your business income, you'll see a banner on your home screen. Click it to see what we have requested from you, the current status of that request, and the time remaining to provide the information.

Providing this information is an important step in keeping your account up to date, secure, and fully functional. Failing to provide this information may result in your account being limited or closed, as per our T&Cs.

You can view what documents are requested by clicking the banner on your home screen that requires more information.

Documents may include contracts or invoices with your business partners, tax statements, or information about your company shareholders' source of wealth. The following requirements must be met:

• Your document name must match your Revolut Business account
• Provide accurate, up-to-date information on your business transactions or income source
• Ensure contracts are signed and dated, with names, addresses, and amounts fully visible

• Update your app to the latest version
• Make sure all documents are clear and readable. Documents that are covered up or cut out of the frame won't be accepted
• Upload PDFs or photos of physical documents. Screenshots are not accepted