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How do I make an everyday protection insurance claim?

You can find the details to make a claim in the Revolut app:

  • Go to 'Lifestyle' in the bottom menu
  • Tap 'Insurance' and select ‘Everyday Protection Insurance’
  • Select a type and tap 'Get Help'
  • Tap 'Make a claim'

Claims can also be submitted and tracked online via the Chubb online claims portal.

Documents for claim

You'll need to provide a copy of all relevant documents. This includes proof of purchase, using your Revolut account.

Additional documents may be needed, such as the purchase receipt, a police report (in the case of theft), a damage report (if applicable), or a copy of the original warranty (for extended warranty).