How can we help?

PersonalBusiness
  • Card issues
  • Getting a card
  • Paying by card
  • Withdrawing cash
  • Sending money to a bank account
  • Sending money to another Revolut account
  • Revolut Gifting
  • Making donations
  • Revolut Shopper
  • For Personal Users
  • Making payments
  • Sending money to a bank account

Why is my beneficiary not allowed?

As a regulated financial institution, Revolut is not allowed to provide payment services to certain countries, banks, and entities. We're also unable to process payments to high-risk merchants, notably cryptocurrency exchanges. We're sorry for any inconvenience this might cause.

Related Articles

Issues with transfers

  • My recipient has not received the money I sent
  • I want to cancel a transfer
  • Why is my beneficiary not allowed?
  • Why has my transfer failed?
  • Why has my transfer been declined?
  • Why is my transfer still pending?
  • Why was I charged a fee for my transfer?
  • How do I download my transfer confirmation?

My recipient has not received the money I sent

I want to cancel a transfer

Why has my transfer failed?

Why has my transfer been declined?

Why is my transfer still pending?