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Change passcode

If you are logged in

  1. From the 'Home' screen, tap your profile icon in the top-left corner
  2. Tap 'Account'
  3. Tap 'Change passcode'
  4. Verify your identity with a selfie

If you are not logged in

  1. Open our mobile app
  2. Enter your phone number
  3. Tap 'Forgot your passcode?'
  4. Follow the prompts – you may be asked to enter a one-time passcode, to take a selfie, or to take a picture of your ID