Promotional and free trials
How to activate promotions and free trials
Visit your notification centre or the 'Your plan' page. If an offer we’ve contacted you about is still valid, you can activate it there.
Plan membership after a trial
If you don't downgrade your plan before the promotion or trial period ends — whichever is later — you'll automatically be subscribed to a 12-month plan with monthly billing.
If you then choose to downgrade to Standard, a notice period may then apply depending on when you downgrade. During the notice period, you will continue to be billed and will have access to the benefits of your plan.
For more information, visit our Promotion T&Cs.
How to change or cancel your plan in-app
- Tap your profile icon in the top-left corner
- Tap 'Your plan'
- Select 'Manage', and choose 'Change plan'
- Choose your desired plan and follow the prompts to complete your plan change
Fees for downgrading
If you downgrade before the promotion or trial period ends, whichever is later, the plan change will be immediate but you may be charged the applicable fee if you ordered a plan-specific card.
For fee details, refer to our paid plan T&Cs.