How do I report a suspected fraudulent transfer?
Secure your account
If you suspect you've made a transfer to a fraudster, here's what you can do:
- Block the merchant or recipient you suspect is fraudulent — ceasing communication is essential
- Contact the financial institution where your account is held. If it's Revolut, reach out to Revolut Support via the in-app chat or email for assistance
- Notify the police
Cancel or report the transfer
- Select the transfer in question from your transactions list
- For transfers to a non-Revolut account, check the transfers tracker after selecting the transfer in question, to see if it can be cancelled
- Otherwise tap 'Get help' and 'Report this transfer as fraud'
If you suspect you've made a fraudulent card payment, you can refer to this FAQ for troubleshooting steps.