Downgrading my plan

In order to check the start date of your subscription and downgrade, please go to the ‘Profile’ section of the app and check your ‘Price Plan’.

If you downgrade your subscription within 14 days of upgrading:

• If you have used any service exclusive to Premium (as listed here) or Metal (as listed here), or Standard services at a level above that is provided free of charge to Standard users, we will issue you a partial refund based on your usage of these services. If you order a physical Revolut card and downgrade your Premium or Metal membership, any card or Express delivery fee will be deducted from your Revolut account before the Premium or Metal fee is refunded.
• If you haven’t used any of the Premium or Metal services provided, no money will be deducted from your Revolut account.

If you downgrade between 14 days and 10 months from upgrading:

• If you are on the Annual plan, we can’t refund any of the full year’s subscription you paid, but we won’t charge a break fee.
• If you are on the Monthly plan, we won’t refund amounts already paid and you’ll still have to pay the subscription for the month in which you tell us you’d like to end your subscription. We’ll also charge a break fee of A$21.98 for Premium, and A$49.98 for Metal.

For Monthly option, when you downgrade the plan and early termination fee is changed, your account still remains on Premium or Metal plan till the end of the rolling month.

For example, you have upgraded to Premium on the 25th of November and downgraded the plan on the 12th of March. Even though the plan termination fee is charged on the same day that you downgraded (the 12th), your account still remains on Premium plan till 25th of March.