Managing PayTo agreements
Pause or unpause a PayTo agreement
- Go to 'Payments' on the bottom menu
- Tap the calendar icon in the top right
- Tap an agreement under ‘PayTo’
- Tap ‘Pause’ or ‘Reactivate’
Pausing a PayTo agreement will prevent any payments for this agreement, and the merchant will be notified. Check your contractual obligations with the merchant before pausing.
Cancel a PayTo agreement
- Go to 'Payments' on the bottom menu
- Tap the calendar icon in the top right
- Tap an agreement under ‘PayTo’
- Tap ‘Cancel future payments’
A cancelled PayTo agreement can't be reactivated, and the merchant will be notified. If you want to stop payments temporarily, pause the agreement instead. Check your contractual obligations with the merchant before cancelling.
View and change a linked account for a PayTo agreement
- Go to 'Payments' on the bottom menu
- Tap the calendar icon in the top right
- Tap an agreement under ‘PayTo’
- Tap the ‘i’ icon next to ‘Payment from’ to view your linked account
- Tap ‘Get help’ to contact support and change your linked account