The commodity price you see in the app depends on whether you're buying or selling. We will either show you the buy rate (ask) or the sell rate (bid).
The difference between these rates is due to the ask rate being the highest price that a buyer is willing to pay, and the bid rate being the lowest price that a seller is willing to accept. This difference is called the 'spread'.
We apply a fee when you buy or sell commodities:
For all precious metal conversions, we charge the higher of a fixed minimum fee of A$1.99, or a variable fee which is 1.99% of the order value (for Standard), and 1.49% of the order value (for Premium or Metal).
Your precious metal conversions will count towards your exchange fair usage limit if you're a Standard customer.
We don’t charge you any other fees for this service. And, as always, we'll show you the rate, fees, and the total cost in-app before you make any exchange.