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Topics
Personal · Crypto, Trading and Commodities · Managing your Trading Account · Closing your Trading account

Why we may need to close your trading account?

We may need to suspend or close your Trading account for many reasons. Here are a few:

  • Terms & Conditions breach (e.g. we become aware of a breach to our Trading agreement)
  • Insufficient Information (e.g. you don't give us enough info to meet our regulatory requirements, so we may end up restricting or closing your Trading account)
  • Unsupported country (e.g. the country where you live is in a jurisdiction where RTL is unable to provide trading services)

For more info, please check our Trading terms:'When could you suspend or close my Account?'.

If we decide to close your Trading account, you'll have 60 days to close any open positions you may have, and close the account. If your trading account isn't closed within the 60 day notice period, we'll have to close it for you. If you have any open positions, they'll be liquidated and cash will be delivered back into your USD retail account, once the orders have settled (usually within two days).