How can I avoid bill export errors in Exact Online?
Closed accounting periods
Bills can't be exported if the accounting period in Exact Online is closed. Make sure the period is open before attempting the export.
Missing exchange rates for non-default currencies
If a bill is in a non-default currency, Exact Online requires an exchange rate with a date earlier than the bill date. Without this, the export will fail.
To configure exchange rates, go to 'Bookkeeping' → 'Analysis & Results' → 'Currency' → 'Exchange Rates'.
To use Revolut rates, follow these steps in Exact Online:
- Select 'Revolut Ltd' on the top menu (where the connected company name appears)
- Select 'Master data’
- Select 'Diaries' and choose the purchase journal configured in Revolut
- Under 'Currency', enable ‘Exchange rate’