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How do I make a claim after the removal of travel insurance from my Premium account?

The Travel Insurance benefit will be removed from the Premium plan on 3 October 2023 for Cyprus and Belgium only. Download your policy documents from the app or refer to the email we sent you. Contact us for further assistance.

In order to make claims for incidents before 3 October 2023, use the below details:

Belgium:

  • claims: awpeurope@allianz.com
  • emergency during your trip, please call +3222904549, available 24/7