Need a hand?

Just pop your question below to get an answer.

Topics

Business · Log in, account information, and account closure · Log in to my account

Selfie verification difficulty

If you're having trouble with ‌selfie verification:

ensure your face is fully visible with no obstructions
avoid blurry photos
remove glasses to prevent glare or reflections
make sure you’re in good lighting
don't use filters
make sure no one else is in the background of your selfie