What are the fees for ordering a card?
For physical card orders, a fee is charged based on your plan, card type, and delivery method. We'll show you all applicable fees in-app before you order. Virtual cards are available at no cost. Paid plan customers can opt to order a card from a lower-tier plan.
- Card fees are a one-time charge for each additional card
- There are no monthly charges for having a physical card
- Special edition cards are available to each plan, upgrading to a higher plan will not decrease the fee for these cards. These cards cannot be provided for free
- There are no special or exclusive benefits associated with special edition cards beyond any associated plan benefits
Card fees per plan
- First Standard card: free of charge, only delivery fees apply
- First Plus, Premium, Metal, and Ultra card: free of charge, once per a 12-month billing cycle. Includes one replacement non-Metal card, additional Metal cards incur a fee
Additional cards:
- Standard and Plus: BGN 11.99
- Premium and Metal: BGN 89.99
- Ultra: BGN 109.99
- Special edition: check in-app
Delivery commission
We offer Standard, Express, and Lightning delivery, subject to country serviceability. You’ll only see eligible options at checkout. Lightning is paid for all plans. Plus gets free Standard delivery, while Premium, Metal & Ultra get free Express delivery.
- Local standard untracked: BGN 9.99
- International standard untracked: BGN 15.99
- Express tracked: BGN 38.99
- Lightning (Standard & Plus Plan): BGN 58.99
- Lightning (Premium, Metal and Ultra Plan): BGN 19.99
Lightning delivery is paid for all plans. However, the amount of charge for Lightning delivery depends on the type of plan as stated above.
Customisation fees
- Standard: check in-app (if available)
- Plus, Premium, Metal, and Ultra: free customisation (if available)
Replacement fees may apply. While extra cards always incur a cost, replacement cards may also be subject to additional fees depending on the circumstances.
To order a new physical card in-app, use this link.