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How do I get an update on my existing claim?

Revolut doesn't have access to your claim and can't confirm your eligibility for cover, so you’ll need to contact the provider directly to check up on an existing claim.

Insurance support in the Revolut app

  • In the search bar at the top of the screen, search for 'Insurance'
  • Select 'Insurance'
  • Select 'Travel insurance' and tap 'Get help'

If you have an ongoing claim with XCover, you can contact them via the XCover website.