Need a hand?

Bulk upload lets you add multiple products simultaneously using CSV files. This saves significant time when launching large catalogues, letting you manage product data efficiently across hundreds of items.

• Create all necessary tax rates and modifier sets in your system first
• This ensures your CSV template includes correct headers and proper modifier mapping
• Download the template by going to 'Product', 'Bulk Import', and 'Download template'
• Test by manually creating a couple of products with modifiers and variations
• Export as a CSV to understand the required format and structure
• Review your exported template carefully as it shows all available columns for your specific setup

• At minimum, include product name, category name, and price in your CSV
• Populate each row with a product
• For products with variations, use 'Variation set' for the category (such as size) and 'Variation' for options (such as small, medium, and large)
• Each size becomes a separate row
• In the 'Default' column, mark 'Y' for the default variant and 'N' for others
• Modifiers availability must be clearly specified for each product row in your CSV file
• For example, for coffees, set 'Milk' to 'Y' so customers can choose their milk type (dairy, oat, and almond)
• Set unrelated modifiers like 'Salad dressing' to 'N'

• Once completed, upload the CSV file under 'Upload file'
• Review and fix errors in the original file if necessary
• Review all product details in the preview screen, checking prices, modifiers, variations, and categories
• Bulk import adds new products only and does not update or modify any existing products already in your system
• Click 'Save' to finalise and add all products to your catalogue