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Personal · Card payments and cash withdrawals · More help with card payments

Why aren’t my contactless payments working?

Reset your card's contactless limit

You may have reached the contactless limit for a certain card. To reset it in the Revolut app:

  • Go to 'Home' on the bottom menu
  • Tap the cards icon in the top-right corner
  • Select your card
  • Tap 'Settings'
  • Scroll down and make sure 'Contactless payments' are enabled
  • If the 'Contactless limit' is reached, tap 'Reset'

If resetting the limit doesn’t work

  • Check if the card is activated: Select the card in the cards section and tap 'Activate now', choose 'I have my card', or make a PIN purchase, then retry the payment
  • If you used Apple Pay or Google Pay: Re-add the card to your wallet or create a new virtual card, then retry the payment
  • If you used Apple Pay or Google Pay: If re-adding the card doesn't work, try adding it with a different method e.g. if you used the in-app button 'Add to Wallet', manually add the card by going to the Wallet app, tapping 'Add card', and entering your card details
  • Check for card damage: If the physical card is damaged or worn out, it may not work. You can order a replacement by selecting the damaged card in the cards section and tapping 'Replace card'