Need a hand?

We accept a variety of documents to verify your residential address. All documents must meet the criteria outlined in this FAQ in our Help Centre.

Here is a list of documents we accept for proof of address verification:

• Utilities bill, e.g. gas, water, electricity, phone, mobile phone, health insurance, or condominium bills (Contas de consumo)
• Bank statement (Fatura bancária)
• Tax correspondence (Imposto de renda)
• Government-issued letter (Carta emitida pelo governo)