Manage subscription payments to merchants
View and manage my subscriptions
To view and manage your subscriptions — e.g. Netflix — in the Revolut app, go to 'Payments' on the bottom menu and tap the calendar icon in the top right corner.
Select a subscription to view its details, unmark it as a subscription, or block future payments. If a subscription is missing, tap 'New' in the top right corner to select it from your transactions manually.
To cancel a subscription, you'll need to contact the merchant. Blocking future payments in-app doesn’t cancel the subscription.
If you don't recognise a subscription payment:
- Go to 'Home' on the bottom menu
- Tap the transaction in your transactions list. You’ll be able to add multiple transactions in the form later
- Scroll down and tap 'Get help'
- Choose 'Report this payment as fraudulent'
- Complete and submit the form
If your query relates to a Revolut paid plan subscription, read these FAQs.
My subscription payment was declined
If your subscription was declined due to an insufficient balance, you'll need to add money to your account to ensure you have enough funds. The merchant might automatically re-attempt to charge the amount. If they don't, contact the merchant.
If your subscription was declined by our security system, visit this FAQ.