I have not received my card
To check your card's status (and reorder one if you need to), please follow the below steps:
- Go to the 'Cards' tab in the app
- Find the card which has not been delivered
- Click ‘Track Delivery’ and then click the ‘reorder’ button.
You will not be charged a delivery fee for reordering your card. Please double-check that the delivery address provided for the replacement card is correct.
If you are concerned about your card being used without your permission, you can always freeze your card until it is delivered. Once delivered, remember to unfreeze the card before using it.
- I have not received my card
- I did not receive a tracking number for my delivery
- Why is my card not posted yet?
- Where can I get my card delivered to?
- My physical card is not working
- My disposable virtual card is not working
- My contactless card payment is not working
- I have exceeded all my PIN attempts!
- I want to change my card PIN
- What to do if my card was lost or stolen?
- My card has been compromised
- My card has been swallowed by an ATM
- My Revolut card is due to expire – what should I do?
- I've found my 'lost' card – how can I re-link it?
- What is Smart Card Updates?
- I would like a refund for my card