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Just pop your question below to get an answer.

I forgot my passcode

To reset your forgotten Revolut app passcode:

  • Open the app and select 'Login'
  • Enter your phone number and hit continue
  • Tap 'Forgot your passcode?'
  • Take a selfie or upload ID if required
  • Create a new passcode (Avoid consecutive/repeating digits)

You may be asked for a One Time Passcode via SMS or email. If you can't receive the SMS OTP, wait for the count to expire and tap 'Resend code' for email authentication.

If you fail the verification process three times, you can contact us via in-app.

Ensure you are not logged in multiple devices nor using VPN.